Privacy Policy

PRIVACY AND PERSONAL INFORMATION PROTECTION POLICY

At Drumco Construction Inc., we place great importance on protecting the personal information of our clients, employees, and representatives. In accordance with the Private Sector Privacy Act, we are committed to preserving the confidentiality of the personal information collected as part of our activities. Our privacy policy aims to inform you about our practices regarding the collection, use, disclosure, retention, and protection of your personal information. By providing us with your personal information, you accept the terms of this policy and authorize us to process your information accordingly.

1. Consent

1.1 Commitment to Privacy 

We are committed to protecting the privacy of our users. We collect and use personal information only with their explicit consent and in compliance with applicable laws.


1.2 Acceptance of the Terms of Our Policy 

By accessing our website www.drumco.ca or by providing us with personal information, you accept the terms of our privacy policy. This includes your consent to the collection and use of your personal information as outlined in this policy.


1.3 Right to Withdraw Consent 

You may withdraw your consent at any time, subject to certain legal or contractual restrictions. We will inform you of any possible consequences of such withdrawal, such as the inability to provide certain services. Your withdrawal request will be recorded in our files.


1.4 Exceptions to the Need for Consent 

In exceptional circumstances, we may collect, use, or disclose personal information without your prior consent, such as in cases involving legal imperatives, medical emergencies, or security concerns.

2. Collection of Personal Information

2.1 We collect personal information through various methods, including:


  • Emails and communications with customer service 
  • Online application forms 
  • Cookies and similar technologies 
  • Video surveillance 
  • Connected devices 


2.2 We may also collect information through third parties, such as:


  • Technology service providers 
  • Online recruitment platforms 
  • Professional social networks 
  • Consultants 
  • Cloud storage providers 
  • Digital marketing companies 
  • Cybersecurity service providers 
  • CRM platforms 
  • Logistics partners 


2.3 We may use advanced technologies for identifying, locating, or profiling users.
These functions are disabled by default, and clients may choose to activate them.

3. Types of Personal Information Collected

We collect: 


  • Personal identifiers 
  • Technical or digital information 
  • Financial information 
  • Health data 
  • Demographic information 
  • Biometric data 


Children’s Privacy: We do not knowingly collect data from individuals under 14 years of age.

4. Use of Personal Information

We use personal information for: 


  • Responding to inquiries 
  • Transaction management 
  • Event and service registration 
  • Human resources management 
  • Improving user experience 
  • Marketing communications 
  • User account management 


Clients may choose how their data is used, including communication preferences and cookie settings.

5. Sharing and Disclosure

Personal information may be shared with: 


  • Customer service 
  • IT department 
  • Marketing 
  • Delivery partners 
  • Payment processors 
  • Security and legal teams 
  • Cloud providers 
  • R&D partners 
  • Collection agencies

6. External Links

Our website may contain third-party links not governed by this privacy policy.

7. Security Measures

We use physical and technological measures such as: 


  • Restricted access 
  • Staff training 
  • Encryption 
  • Intrusion monitoring 
  • Disaster recovery plans 


7.2 Staff Commitment 


All employees and collaborators commit to maintaining confidentiality indefinitely.

8. Retention and Destruction

Data is retained only as long as necessary to fulfill legal and operational requirements.

9. Your Rights

You have the right to: 


  • Access your information 
  • Request corrections 
  • Request de-indexing 
  • File complaints 



Requests must be submitted in writing.

10. Policy Updates

This policy may be updated periodically.

11. Contact

Questions or requests may be addressed to:


Email: j.lefebvre@drumco.ca 

Address: 243, rue des Charpentiers, Saint-Germain-de-Grantham, Québec, J0C 1K0 


Effective date: April 16, 2025 

Last updated: April 2025